Returns & Exchanges
At Peugeot Watches, we stand behind our craftsmanship with a 30-day return policy for any unworn timepieces in their original packaging. We strive to ensure your complete satisfaction with every purchase through a seamless and transparent exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely place the watch in its original presentation box, ensuring all warranty cards and extra links are included to qualify for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the timepiece, your refund will be processed to your original payment method within 5-7 business days.